Terms & Conditions

Welcome to the Raven Stitch website, www.ravenstitch.com, Raven Stitch. Raven Stitch is owned and operated by Denis Caron (DBA Raven Stitch) and hereinafter referred to solely as "Raven Stitch". ("Raven Stitch") provides services ("Raven Stitch Services") to you subject to the notices, terms, and conditions set forth in this agreement.

By using Raven Stitch Services, you agree to these conditions. Please read them carefully.

POLICIES

Please Review all of our Policies posted in the here. These Policies govern your use of Raven Stitch Services. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

PRIVACY

Please review our Privacy Notice, which also governs your use of Raven Stitch Services, to understand our practices. Our Privacy Policy is available at https://www.ravenstitch.com/privacy-policy.

ELECTRONIC COMMUNICATIONS

When you use any Raven Stitch Service, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, or notices and messages on this site. You can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any Raven Stitch Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Raven Stitch or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any Raven Stitch Service is the exclusive property of Raven Stitch and is protected by U.S. and international copyright laws.

TRADEMARKS

Raven Stitch, Raven Stitch Toys, Plush Elements and Corvink are trademarks of Denis Caron. In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Raven Stitch Service are trademarks or trade dress of Raven Stitch in the U.S. and other countries. Raven Stitch's trademarks and trade dress may not be used in connection with any product or service that is not Raven Stitch's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Raven Stitch. All other trademarks not owned by Raven Stitch that appear in any Raven Stitch Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Raven Stitch.

LICENSE AND ACCESS

Subject to your compliance with these Terms of Use, Raven Stitch grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of Raven Stitch Services. This license does not include any resale or commercial use of any Raven Stitch Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Raven Stitch Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms of Use are reserved and retained by Raven Stitch or its licensors, suppliers, publishers, rightsholders, or other content providers. No Raven Stitch Service, nor any part of any Raven Stitch Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Raven Stitch. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Raven Stitch without express written consent. You may not use any meta tags or any other "hidden text" utilizing Raven Stitch's name or trademarks without the express written consent of Raven Stitch. You may not misuse the Raven Stitch Services. You may use the Raven Stitch Services only as permitted by law. The licenses granted by Raven Stitch terminate if you do not comply with these Terms of Use.

YOUR ACCOUNT

If you use any Raven Stitch Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Raven Stitch does sell products for children, but it sells them to adults who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Raven Stitch Services only with involvement of a parent or guardian. Raven Stitch reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

TERMINATION AND EFFECT OF TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

INTERNATIONAL ACCESS

This Site may be accessed from countries other than the United States. This Site may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this Site outside the United States you are responsible for complying with your local laws and regulations.

RISK OF LOSS

All items purchased from Raven Stitch are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS, REFUNDS AND TITLE

Raven Stitch does not take title to returned items until the item arrives at our warehouse. At our discretion, a refund may be issued without requiring a return. In this situation, Raven Stitch does not take title to the refunded item.

PRODUCT DESCRIPTIONS

Raven Stitch attempts to be as accurate as possible. However, Raven Stitch does not warrant that product descriptions or other content of any Raven Stitch Service is accurate, complete, reliable, current, or error-free. If a product offered by Raven Stitch is not as described, your sole remedy is to return it in unused condition.

PRODUCT PRICING

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Raven Stitch shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is canceled, your payment method will be refunded in the amount of the charge.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

RAVEN STITCH SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH RAVEN STITCH SERVICES ARE PROVIDED BY RAVEN STITCH ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. RAVEN STITCH MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE RAVEN STITCH SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH RAVEN STITCH, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE RAVEN STITCH IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RAVEN STITCH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RAVEN STITCH DOES NOT WARRANT THAT RAVEN STITCH SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH RAVEN STITCH SERVICES, RAVEN STITCH'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM RAVEN STITCH ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RAVEN STITCH WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY RAVEN STITCH SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY RAVEN STITCH SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

DISPUTES

If a dispute should arise between you and Raven Stitch, we want to provide you with a resolution that is efficient and cost effective by using our customer service team. Almost all customer service disputes can be resolved to the customer's satisfaction by contacting our customer service by email at (please use contact form) or by phone at (765) 267-8465. If your dispute cannot be resolved using our customer service team, these Terms of Use describe how we shall proceed with the resolution of the dispute.

Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in the state of California.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

APPLICABLE LAW

By using any Raven Stitch Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of California, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Raven Stitch.

Our Address:

RAVEN STITCH

23742 LYONS AVE #220306

NEWHALL, CA 91322-7009

https://ravenstitch.com

COPYRIGHT INFRINGEMENT

If you believe that your work has been copied in a way that constitutes copyright infringement, please submit your complaint in writing. We respond quickly to the concerns of rights owners about any alleged infringement.

Please provide us with this information:

A physical signature of the person authorized to act on behalf of the owner of the copyright interest
A description of the copyrighted work that you claim has been infringed upon
A description of where the material that you claim is infringing is located on the site
Your address, telephone number, and e-mail address
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

Please send your complaint to: